Frequently Asked Questions

Yes! Indigo eTherapy provides virtual therapy sessions, allowing you to access support from the comfort and privacy of your own space. You'll need a reliable internet connection and a private place where you feel comfortable speaking openly.

Indigo eTherapy offers services to clients located in states where the therapist is currently authorized to practice. Availability may vary based on licensure, associate status, supervision requirements, and applicable state regulations. Please reach out to confirm current availability in your state.

The first step is scheduling a complimentary 15-minute consultation. This gives us an opportunity to briefly discuss what you’re looking for, answer initial questions, and determine whether working together may be a good fit. There is no obligation to move forward after the consultation.

The first session is an opportunity to get to know one another, discuss what brought you to therapy, explore your goals, and begin identifying what support might be helpful. You do not need to have everything figured out before you begin. We will work at a pace that feels comfortable and appropriate.

Indigo eTherapy works with individuals navigating trauma, PTSD, anxiety, OCD-related concerns, grief and loss, relationship challenges, family dynamics, self-esteem, and personal growth. Treatment is individualized based on your experiences, needs, and goals.

Couples therapy may be available when clinically appropriate and within the practice's scope and availability. Sessions can provide space to explore communication difficulties, recurring conflict, emotional disconnection, trust, boundaries, and relationship patterns. The goal is to help partners better understand one another and develop healthier ways of relating.

Family therapy may be available when clinically appropriate and within the practice’s scope and availability. It can help family members explore communication patterns, boundaries, conflict, parenting and family transitions, and ways to strengthen understanding and connection.

Grief is not limited to the death of a loved one. Therapy can also support individuals navigating the loss of a relationship, friendship, family connection, identity, expected future, or significant life transition. Grief can affect our emotions, relationships, sense of identity, and nervous system. Therapy offers a space to process those experiences without pressure to follow a particular timeline.

Brainspotting is a therapeutic approach that uses eye position and focused attention to help access and process experiences that may be connected to emotional distress, trauma, or other difficult experiences. It can be incorporated into therapy when clinically appropriate and based on your individual needs.

You do not need to know whether Brainspotting is right for you before starting therapy. We can discuss your goals, experiences, and comfort level and determine together whether it may be a helpful part of your treatment. It is always your choice whether to participate.

Not at all. Many people begin therapy knowing that something feels difficult, overwhelming, or different, but they may not have the words to explain it yet. We can work together to explore what is coming up and identify areas where support may be helpful.

Please visit the Fees page for current session rates and available options. If you have questions about fees or scheduling, you are welcome to reach out before booking.

Indigo eTherapy operates as a private-pay practice and does not directly bill insurance companies. However, some clients may have out-of-network benefits that allow them to seek reimbursement for a portion of their therapy costs.

If your insurance plan includes out-of-network mental health benefits, you may be able to submit documentation for potential reimbursement. Indigo eTherapy uses Thrizer to help clients navigate the out-of-network reimbursement process. Reimbursement is determined by your individual insurance plan and is not guaranteed.

Your privacy is important. Therapy is confidential and handled in accordance with applicable privacy laws, professional ethical standards, and legal requirements. There are certain exceptions to confidentiality, which will be reviewed with you during the intake process.

You will need a device with a camera and microphone, a reliable internet connection, and a private, comfortable space where you can participate without interruptions. Additional session details will be provided when you schedule.

You must be physically located in a state where the therapist is authorized to provide services at the time of your appointment. Please confirm state availability before scheduling.

Finding the right therapist is an important part of the process. The complimentary consultation allows us to discuss what you’re looking for, answer questions, and determine whether our approach and services align with your needs. If another type of support would be more appropriate, we can discuss that as well.

You are welcome to reach out through the website’s contact options. You do not need to have everything figured out before reaching out. We want you to feel comfortable asking questions and exploring whether therapy may be a helpful next step.